"Larry Walker is an outstanding, enjoyable professional with whom working is a pleasure. He consistently exhibits flexibility, focus and an exceptional commitment to meeting client needs. I would recommend him highly."

"In all the years that I have worked on our Annual Medical Staff and Governance Leadership Conference, very few speakers have equaled you in the amount of time and effort you put into your presentation. Your hard work was appreciated by the participants, as confirmed by the fact that you achieved the highest rating of all speakers at this year's conference."

-Stella Spear, Vice President, Maryland Healthcare Education Institute

-Barbara Lorsbach, Vice President, American Hospital Association








Your single source solution.


The business of health care changes rapidly. The pace of change requires fast, flexible, forward-looking solutions to the challenges that will determine your future.

With a single-minded commitment to quality, performance and accountability, we work to understand your organization. Your people. Your problems. And your opportunities. We provide you with objectivity and experience, and we help you move your organization forward to meet the challenges of tomorrow.

We're your single source of the governance resources you need to successfully respond to what's next.


GovernanceWORKS™
GovernanceWORKS™ is a comprehensive governance development package. Through GovernanceWORKS™ The Walker Company serves as your full-service governance development resource. We provide continuity. Independent and informed outside viewpoints. And practical, organized and coordinated approaches to improving governance and leadership. Our services include:

  • Governance Diagnostix™, a top-to-bottom examination of hospital governance structure, systems and functions
  • AssessmentWORKS™, a comprehensive governance self-assessment and performance improvement solution
  • KnowledgeWORKS™, governance education delivered on-site or on Cds that builds trustee knowledge and leadership effectiveness
  • SuccessionWORKS™, a toolkit for governance succession planning and trustee recruitment
  • PerformanceWORKS™, a toolkit for evaluating CEO compensation and performance

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RetreatWORKS™
 Workshops and retreats are a valuable tool to build understanding and teamwork. Develop collaboration and consensus. And forge solutions and new directions. We custom-tailor our retreat planning and facilitation approach to achieve your critical objectives: Participation, interaction, creating thinking and results. Our services include:

  • Pre-planning and preparation, including all meeting logistics
  • Meeting materials, including agendas, name tents, background materials, a retreat evaluation and other meeting support documents
  • Pre-retreat research, including online surveys, personal interviews and focus groups
  • Meeting facilitation and management
  • Use of OptionWORKS™, our interactive meeting technology that instantaneously and anonymously assesses and reveals group viewpoints
  • Development of a comprehensive, action-oriented summary retreat report
  • Follow-up consultation on next steps

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OpinionWORKS™
 We plan, design and carry out a wide range of research solutions that improve organizational intelligence. Build knowledge. And result in new success-building solutions. We employ online surveys, printed surveys, focus groups and key informant interviews designed to meet your unique knowledge-building needs. Practical applications for our OpinionWORKS™ services include, but are not limited to:

  • Employee opinion surveys and focus groups
  • Medical staff opinion surveys and needs assessments
  • Community attitudes and needs assessments
  • Communication assessments

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AssessmentWORKS™
 AssessmentWORKS™ is an annual board self-assessment that has been proven over the years by use with many clients to be a comprehensive performance improving process. Our AssessmentWORKS™ service includes development of leadership effectiveness rating criteria, assessment administration, development of a report of findings, on-site discussion, and assistance with development of a board leadership improvement plan using our “Governance Gain” leadership improvement prioritization toolkit.

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KnowledgeWORKS™
KnowledgeWORKS™ is a combination of unique, in-person educational programs, and programs available on CD. The KnowledgeWORKS™ Trustee Foundations™ Governance Leadership Series CDs include an audiovisual presentation, and a discussion guide with additional resources and questions for governance discussion on the program topic. The program and materials have been designed for maximum flexibility in presenting topics to trustees - at a board meeting or retreat, individually in trustees' offices or homes, or as a part of a new trustee orientation.

Our Governance InterACTIVE™ programs use OptionWORKS™, our powerful yet easy-to-use “polling” technology. OptionWORKS™ enables meeting participants to provide anonymous feedback on specific topics or issues and see the immediate results of their viewpoints and those of their colleagues. Governance InterACTIVE™ program offerings include:

  • "Mock" Board of Trustees Meeting
  • Governance Challenge™ Learning Game

Contact The Walker Company to arrange for an onsite program, or submit an online order of our Governance Leadership Series CDs for your governance library.

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