Report Gallery

We continually search for new ideas and information that can expand our clients' knowledge and create new strategic solutions. The reports can be viewed or downloaded from the links below, and are divided into the following areas:


Workforce Shortage

Assuring an Adequate Supply of Health Workers to Provide High Quality Care to American Seniors
By: Edward Salsberg, January 14, 2002: Testimony to The Commission on Affordable Housing and Health Facility Needs for Seniors in the 21st Century (Miami, FL)

This reports provides readers with background on the health workforce, current and likely future shortages, and what can be done to help assure an adequate supply of well-prepared workers to care for America's growing elderly population.

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Hodes Health Care Recruitment Metrics Survey Results
By: Health Care Matters, Bernard Hodes Group, January 2004
http://www.hodes.com/hcrecruiting/index.html

A 2003 survey of health care recruitiers by the Bernard Hodes Group found that Registered Nurses, Occupational Therapists and Respiratory Therapists have the highest turnover rates, while Rad Techs, Pharmacists and Lab Techs have the lowest turnover rates. The study also found that Occupational Therapists, Physical Therapists, and Speech-Language Thearpists are the positions with the highest vacancy rates.

The Group also evalauted the most successful recruitment methods for Registered Nurses and Allied Health professionals. Employee referral programs, word of mouth, and clinical rotations were ranked the most successful RN recuirtment strategies, while out-of-market newspaper ads, career directories and the radio were ranked the least effective recruitment techniques.

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HRSA State Health Workforce Profiles
By: Bureau of Health Professionals, National Center for Health Workforce Information and Analysis, Health Resources and Services Administration, US Department of Health and Human Services, December 2000
http://bhpr.hrsa.gov/healthworkforce/reports/profiles/

The State Health Workforce Profiles compile accurate and current data on supply, demand, distribution, education and use of health personnel. Estimated numbers of workers indicate the size of the state's health workforce. Per capita ratios facilitate comparisons with other states and the nation. Each Profile has three sections:

  • Brief overview of residents' health status and health services that influence supply of and demand for health workers;
  • Health care employment by place of work, including hospitals, nursing homes and other settings; and
  • Health care employment in more than 25 health professions and occupations.

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In Our Hands: How Hospital Leaders Can Build a Thriving Workforce
By: AHA Commission on Workforce for Hospitals and Health Systems, April 2002
http://www.hospitalconnect.com/aha/key_issues/workforce/commission/InOurHands.html

In Our Hands recommends bold, innovative changes that hospitals and their leaders must make in order to avert limitations in necessary health care services now and in the future. The report also contains recommendations for others, such as the government, which are critical to support the actions of hospital leaders.

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E-Health

What is e-Health?
By: Journal of Medical Internet Research Editorial, April-June 2001
http://www.jmir.org/

A quick, concise overview of what e-health is. Includes a list of definitions: The 10 e's in "e-health".

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Policy Proposal: e-Health Code of Ethics
By: Helga Rippen & Ahmad Risk. Journal of Medical Internet Research, May 2000
http://www.jmir.org/2000/2/e9/

This article describes the "e-health code of ethics" and its details, including the vision, definitions, and guiding principles. The code of ethics is the result of a Washington DC summit attended by a panel of experts from all over the world.

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Trends of Internet Use for Health Purposes
By: Health on the Net Foundation, March 2001
http://www.hon.ch/Survey/FebMar2001/survey.html

This web page provides results of an international survey about Internet usage for health purposes. The responses of over 3000 participants are shown graphically, including their profiles, usage, and the Internet's impact on them.

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Healthcare Professionals' Experience of the Medical Net Survey
By: Health on the Net Foundation, July 2000
http://www.hon.ch/Survey/ResPoll/Total.html

These survey results are about health care professionals' use of the Internet, their patients' usage, and the impact it has. The results can be refined to a specific country or type of practice.

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Health Consumerism

If You're Niched, It Might Be Your Fault: Physician-Driven Specialty Hospitals and Ambulatory Surgery Centers
By: Cain Brothers, March 21, 2003
http://www.healthleaders.com/news/wp1.php?contentid=43615

The use of outpatient services has grown dramatically over the past two decades. As inpatient procedures have declined, ambulatory surgery centers (ASC) and single-specialty hospitals (SH) have emerged. ASCs are usually owned in whole or part by physicians. Single-specialty hospitals are a natural evolution of the ASC, with typically ten or more inpatient beds and four to six operating rooms. Both the ASCs and SHs are designed to improve physician work environments and increase efficiency, and are generally owned and operated by physicians.

This Cain Brothers report looks at MedCath Specialty Heart Hospital as a model, explaining its features and interaction with the community. The theory is that specialized hospitals provide higher patient satisfaction and better outcomes because they are focused on one single area of health care. MedCath affirms this theory, as a 2000 study found that compared to its peer hospitals MedCath heart hospitals had relatively higher cardiac case mix severity, lower mortality rates and lower average length of stay.

The article then explores potential next steps in the industry for ASCs and SHs, including accelerating orthopedics and imaging growth, the "big box" ambulatory strategy and the digital community hospital. The rationale for ASCs and SHs as well as their impact are approached from both the physician and the hospital side, with final recommendations that it may be better for hospitals to partner with physicians in these ventures rather than try to compete.

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The Value of Investment in Health Care
By: The Value Group, January 28, 2004
http://www.hospitalconnect.com/aha/value/index.html

This study of American health care spending over the past twenty years found that every dollar spent on health care nets a return of $2.40 - $3.00 in health gains. Although health care spending increased by $2,254 per capita between 1980 and 2000, the overall death rate declined by 16%, life expectancy increased by 3.2 years, disability rates declined by 25% for people over age 65, and Americans spent an 56% fewer days in the hospital. The findings illustrate the value of America's increasing investment in health care.

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Patient Safety

The Medication-Use-System Safety Strategy: Introduction and Task Analysis
By: A Project of the American Society of Health-System Pharmacists (ASHP) Center on Patient Safety; Funded by a grant from the ASHP Research and Education Foundation, 2001
http://www.ashp.org/patient-safety/MS3-1.pdf

This project report outlines a proposed strategy to design, implement, and maintain safe medication-use systems. Gives job responsibilities and tasks for a variety of categories, such as patient and medication information, prescribing and monitoring, communication of medical orders, medical labeling, and medical storage, preparation, and delivery.

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The National Quality Forum Report: Serious Reportable Events in Patient Safety
By: National Quality Forum, February 2002
http://www.qualityforum.org, (202) 783-1300

In order to increase patient safety and change processes to reduce the chance of harm to patients, reliable and consistent information about serious preventable adverse events must be available. This report outlines the National Quality Forum's project on Serious Reportable Events, including a mandatory "list" with a standardized set of serious reportable events.

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To Err Is Human: Building a Safer Health System
By: The Institute of Medicine, September, 1999
http://www.iom.edu/report.asp?id=5575

The Institute of Medicine's 1999 report estimates that as many as 98,000 people die annually from medical errors in hospitals. The report describes a comprehensive strategy that the government, health care provides, industry and consumers must undertake to reduce preventable medical errors. The authors conclude that the knowledge and capability for preventing many medical errors already exists, and a goal of a 50 percent reduction in medical errors over five years is proposed.

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Doing What Counts for Patient Safety: Federal Actions to Reduce Medical Errors and Their Impact
By: A report of the Quality Interagency Coordination Task Force (QuIC) to the President, February 2000
http://www.quic.gov/report/toc.htm

The book includes an introduction and four chapters:

  • Chapter 1: Understanding Medical Errors
  • Chapter 2: Federal Response to the IOM Report
  • Chapter 3: Beyond the IOM Report: Identifying and Implementing Additional Strategies
  • Chapter 4: Working With the Private Sector and State Governments

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Disaster Preparedness

Enhancing Disaster Planning and Preparedness in America's Healthcare Organizations
By: Joanne McGlown & Stanley Hupfeld; American College of Healthcare Executives, January 2002
http://www.ache.org, (312) 424-2800

These seminar slides emphasize the importance of addressing new disaster standards, as well as the current lack of preparedness for terrorist attacks, including biological and chemical weapons. Discusses why health care organizations should plan, what they should prepare for, and what JCAHO is looking for.

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Mobilizing America's Health Care Reservoir
By: Joint Commission Perspectives, December 2001
http://www.jcrinc.com/subscribers/perspectives.asp?durki=1002&site=10&return=1627

In January of 2001 JCAHO introduced new emergency standards. This article addresses the application of these standards in the wake of the September 11 attacks. It includes many "Special Issue" reports, addressing the following issues: The need for a national bioterrorism response; developing emergency education programs; using the new JCAHO standards to prepare for an emergency; what the new standards expect from your organization; analyzing your vulnerability to hazards; preparing for a mass casualty event; lessons learned from the terrorist attacks; and preparing for a crisis.

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Hospital Readiness, Response, and Recovery Resources
By: The American Hospital Association
http://www.hospitalconnect.com/aha/key_issues/disaster_readiness/resources/HospitalReady.html

This AHA website includes links to a variety of different disaster scenerios as well as suggested responses and checklists to help hositals and health care organizations become prepared for disasters.

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Health Care Governance

Capital Growth Versus Capital Preservation - Background for Trustees
By: Cain Brothers & Company, LLC, Strategies in Capital Finance, Volume 42
http://www.cainbrothers.com, (212) 869-5600

One of the responsibilities of boards of trustees is to make decisions about the financial assets (investments) and liabilities (debt) of their organizations. The implications of those decisions can be significant for the mission of the organization. While many trustees are familiar with investments and debt based on their business or personal experience, there are challenges in applying that knowledge to nonprofit health care organizations in the current financial market.

The tumultuous financial markets of the last few years have increased these challenges for nonprofit health care organizations and their trustees. According to the report, boards of trustees for nonprofit health care organizations will need to refocus on the tradeoffs between capital growth and capital preservation. They will need to go beyond a risk assessment for their investment portfolios and look at the risks in both assets and liabilities. CFOs and their Finance Committees will need to take the lead in educating the executive team and trustees about the basic strategic concepts in financial management. This paper provides an overview of financial markets as they impact health care organizations to assist in the education process for trustees and non-financial executives.

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Corporate Finance: A New Management Paradigm for Hospitals
By: Kenneth Kaufman, Managing Director, Kaufman Hall & Associates, March 7, 2003 http://www.healthleaders.com/news/wp1.php?contentid=43142

Health care organizations do not currently provide a positive outlook for investors. The 1997 Balanced Budget Act that resulted in a $118 billion reduction in Medicare payments to hospitals between 1998 and 2004 clearly had an impact on hospitals' financial situations. However, the financial downturn experienced in the health care industry is caused by more than price pressures. The author argues that hospitals must recognize much more than Medicare reimbursement has changed in the health care industry; hospitals have crossed from a "public, mission-driven operating model to an operating model that closely resembles that of corporate America." In response to this change, hospital management should look to success models utilized by public companies that survive and thrive in this competitive environment.

The predominant management style for successful organizations in the free market is information-driven by corporate finance techniques. The author suggests eight "practical" applications of corporate finance for senior management and trustees, including:

  • Cost - constant cost management, not cost control
  • Goals and Objectives - board sets quantitative goals and objectives
  • Accountability - direct and unambiguous executive accountability for results
  • Measurement - operating results are constantly measured against articulated goals and objectives
  • Calendar Management - Rigorous, bureaucratic and almost obsessive attention to calendar management
  • Allocation of Resources - scarce resources (such as capital) are allocated carefully and scientifically
  • Strategy and Capital - There is a powerful link between capital investment and strategy
  • Protect the Balance Sheet -When things get difficult, a corporate finance organization's first instinct is to protect its balance sheet

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Perspectives: Eight Keys to Effective Healthcare Governance
By: Jordan Hadelman, Chairman and CEO of Witt/Kieffer http://www.wittkieffer.com/health/index.cfm/page/resources/seqnumber_content/28

In response to concerns expressed by hospital and health system trustees about performance expectations, board self-evaluation, the need for streamlined governance, and how to enhance skills and knowledge, Witt/Keiffer created this brief report with a list of eight key steps to achieve successful health care governance. The eight keys are followed by a brief explanation of each of the concepts: 1) measure performance with a multitude of yardsticks; 2) shrink board size/expand influence and decision-making; 3) cultivate strong ties with physicians; 4) self-assess for success; 5) boost the "big-three" traits: vision, integrity and strategy; 6) recharge your powerhouse skills; 7) commit to formal continuing education; and 8) prime the succession pipeline.

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